2. Define the problem or opportunity. When our problem seems fuzzy, it can be very difficult to come up with a solid solution. Sometimes it can be helpful to look at the problem from many angles in order to clearly define it.
What caused the problem to erupt at this time and in this way? Who is affected by it? If other people are involved in causing the problem, why? What do they get out of it?
If your decision is an opportunity, what exactly do you get by choosing it? What do you lose if you don’t choose it?